Terms of service
Overview
Welcome to Lumvrafy. The terms “we,” “us,” and “our” refer to Lumvrafy, operated by Bag Weight LTD.
Lumvrafy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. Lumvrafy is powered by Shopify, which enables us to provide the services to you.
The below terms and conditions, together with any policies referenced herein, these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use our website and services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our website or services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, and you have given us your consent to allow any minor dependents to use the services on devices you own, purchase, or manage.
To use the services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all information you provide to us is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 - Our Products
We make every effort to provide an accurate representation of our products and services in our online store. However, colours, product appearance, and details may differ from how they appear on your screen due to the device you use, screen settings, and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
Section 3 - Orders
When you place an order, you are making an offer to purchase. Lumvrafy reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until Lumvrafy confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Lumvrafy may be unable to accommodate cancellation requests after an order has been accepted or processed.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Return and Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices posted in our online store may be different from prices offered in physical stores or in online or other stores operated by third parties.
We may offer promotions from time to time that may affect pricing and may be governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
The payment information you provide is true, correct, and complete.
You are duly authorised to use the selected payment method for the purchase.
Charges incurred by you will be honoured by your payment provider.
You will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
Section 5 - Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, public holidays, incorrect delivery information, or events outside our control.
Once we transfer products to the carrier, risk of loss may pass to you as permitted by applicable law.
Section 6 - Intellectual Property
Our services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, selection, and arrangement, are owned by Lumvrafy, Bag Weight LTD, its affiliates, or licensors, and are protected by applicable intellectual property laws.
These Terms permit you to use our website and services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on our website without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any licence or other rights to you under any patent, trademark, copyright, or other intellectual property of Lumvrafy, Bag Weight LTD, Shopify, or any third party.
Unauthorised use of our services may violate intellectual property laws. All rights not expressly granted are reserved by Lumvrafy and Bag Weight LTD.
Lumvrafy’s names, logos, product and service names, designs, and slogans are trademarks of Lumvrafy, Bag Weight LTD, or its affiliates or licensors. You must not use such trademarks without prior written permission.
Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.
Section 7 - Optional Tools
You may be provided with access to customer tools offered by third parties as part of the services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
We may also offer new features through the services in the future. Such new features shall also be deemed part of the services and are subject to these Terms of Service.
Section 8 - Third-Party Links
Our website may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.
If you decide to leave our website to access third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content on third-party websites.
Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
Section 9 - Relationship with Shopify
Lumvrafy is powered by Shopify, which enables us to provide the services to you. However, any sales and purchases you make in our store are made directly with Lumvrafy and/or Bag Weight LTD.
By using the services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Lumvrafy or Bag Weight LTD, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Lumvrafy or Bag Weight LTD.
Section 10 - Privacy Policy
All personal information we collect through the services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy.
By using the services, you acknowledge that you have read these privacy policies.
Because the services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the services in order to provide and improve the services.
Information you submit to the services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide services to you.
Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
We may use our rights under this licence to operate, provide, evaluate, enhance, improve, and promote the services, and to perform our obligations and exercise our rights under these Terms of Service.
You represent and warrant that:
You own or have all necessary rights to all Feedback.
You have disclosed any compensation or incentives received in connection with your submission of Feedback.
Your Feedback will comply with these Terms.
We are under no obligation to maintain your Feedback in confidence, pay compensation for your Feedback, or respond to your Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your Feedback will not contain unlawful, abusive, obscene, or misleading content, or any computer virus or other malware that could affect the operation of the services or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.
You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website or services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
Section 13 - Prohibited Uses
You may access and use the services for lawful purposes only.
You may not access or use the services, directly or indirectly:
For any unlawful or malicious purpose.
To violate any applicable international, national, regional, or local laws, regulations, rules, or ordinances.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any employee or any other person.
To transmit false or misleading information.
To upload, download, use, or reuse material that does not comply with these Terms.
To transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations.
To impersonate or attempt to impersonate any other person or entity.
To engage in conduct that restricts or inhibits anyone’s use or enjoyment of the services, or which may harm Lumvrafy, Bag Weight LTD, Shopify, or users of the services.
In addition, you agree not to:
Upload or transmit viruses or malicious code.
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the services.
Collect or track the personal information of others.
Spam, phish, pharm, pretext, spider, crawl, or scrape.
Interfere with or circumvent the security features of the services, related websites, other websites, or the internet.
We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
Section 14 - Termination
We may terminate this agreement or your access to the services, or any part of them, in our sole discretion at any time without notice.
You will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 15 - Disclaimer of Warranties
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Lumvrafy, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
Section 16 - Limitation of Liability
To the fullest extent provided by law, in no case shall Lumvrafy, Bag Weight LTD, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, including negligence, strict liability, or otherwise, arising from your use of any of the services or any products purchased through the services.
This also applies to any other claim related in any way to your use of the services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the services or any content or product posted, transmitted, or otherwise made available through the services, even if advised of their possibility.
Section 17 - Indemnification
You agree to indemnify, defend, and hold harmless Lumvrafy, Bag Weight LTD, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, payable to any third party due to or arising out of:
Your breach of these Terms of Service or the documents they incorporate by reference.
Your violation of any law or the rights of a third party.
Your access to and use of the services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced.
We may control the defence and settlement of such claim at your expense, including choice of legal counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld.
You will cooperate in the defence of indemnified claims, including by providing relevant documents.
Section 18 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
Section 19 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect to the services constitute the entire agreement and understanding between you and us and govern your use of the services.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including, but not limited to, any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 20 - Assignment
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any such attempt will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Section 21 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
You and Bag Weight LTD agree that the courts of England and Wales shall have jurisdiction over disputes arising from or relating to these Terms of Service, our services, or your use of our website, except where applicable law provides otherwise.
Section 22 - Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 23 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice.
Your continued use of or access to the services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 24 - Business and Contact Information
Questions about the Terms of Service should be sent to us at:
Business Name: Lumvrafy
Legal Company Name: Bag Weight LTD
Company Number: 13773155
Phone: +1 (202) 803-4789
Email: support@lumvrafy.com
Business Address: 128, City Road, London, EC1V 2NX, United Kingdom
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00) Greenwich Mean Time (London)
( Saturday – Sunday: Closed )