Shipping policy
We want you to have the best experience possible and enjoy shopping with us. For most orders, please allow up to 21 business days for delivery but below outlines further specifics surrounding shipping time frames for different parts of the world. We use this time frame as a precaution to ensure your order delivers in time, but in most cases orders arrive before the maximum time frame.
If you have any questions, issues or need assistance with tracking your order please use the 'Contact Us' link on top of this page. We will respond within 24 hours to your email. Tracking information is available within 1-4 business days from the day we sent you the tracking code.
Estimated delivery time to US: 6-14 business days
Estimated delivery time to Mexico: 12-15 business days
Estimated delivery time to Australia & New Zealand: 10-15 business days
Estimated delivery time to Canada: 9-16 business days
Estimated delivery time to U.K: 10-16 business days
Estimated delivery time to Europe and surrounding countries: 12-17 business days
For Rest of the World International Orders Please Allow anywhere from 14-25 business days
Shipping is Free on all order
Order changes
Once your order has been confirmed, it cannot be changed or canceled. If you wish to return an item, you must initiate the return procedure upon receipt of the item.
Item not received
If you have successfully placed your order and still have not received the item, and the tracking status shows that the item has been delivered, we recommend that you contact your carrier to find your bag, as we have no control after the item is shipped in the package. (once from your carrier), but if the problem persists, email us at ✉ Email: support@marketfy.net, we will do our best to help you. Sometimes tracking information is not available.
This could be due to a technical issue as the tracking information is not updated in the app. In this case, if you still cannot find your product, write to us at support@@marketfy.net, we will help you.
Customer Support 24/7
✉ Email: support@marketfy.net