1. Information We Collect
When you visit our website or make a purchase, we collect certain information to process your order and improve your experience:
- Personal Information: Name, email address, shipping address, and phone number provided during checkout.
- Payment Information: Payment details are processed securely by Credit or Debit Card. We do not store your credit card information on our servers.
- Usage Data: We collect anonymous browsing data including pages visited, time spent on site, and device information to improve our website.
- Cookies: We use cookies and similar tracking technologies including the Meta (Facebook) Pixel for analytics and advertising purposes.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery notifications.
- Communicate with you about your order status, customer support inquiries, and promotional offers (with your consent).
- Improve our website, products, and customer experience.
- Serve relevant advertisements through Meta (Facebook/Instagram) and other advertising platforms.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Payment Processors: Credit or Debit Card processes all payments securely under their own privacy policy.
- Shipping Partners: Your name and shipping address are shared with our fulfillment and shipping providers to deliver your order.
- Analytics & Advertising: We use Meta Pixel and similar tools to measure ad performance and improve targeting. These tools may collect anonymized browsing data.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
4. Cookies & Tracking
Our website uses cookies and tracking technologies including:
- Essential Cookies: Required for website functionality and checkout.
- Analytics Cookies: Help us understand how visitors use our site.
- Advertising Cookies: Meta (Facebook) Pixel tracks page views, product interactions, and purchases to optimize our advertising campaigns.
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted and processed through Stripe's PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
- Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, Facebook, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.